FAQ

Allergens

Do you offer vegan or allergy-free options?

We offer vegan cookies.

Shipping and Delivery

Do you deliver Australia wide?

Yes we do

How long does delivery take?

Cookie deliveries take place via our courier partners with collections taking place Monday-Friday.

Do you offer same day delivery?

We do not offer same day delivery. Next day delivery not guaranteed as we use external courier partners. If you need a specific delivery date, please reach out to us and we can advise options before placing your order.

What are your delivery costs?

We offer FREE nationwide delivery on all orders of $56 and over. Orders under $56 incur a $9.95 delivery fee.

Corporate Orders

Do you take large or corporate orders and cater for private functions?

Yes. If you have an enquiry regarding corporate or large orders (more than 48 cookies) please fill out the form on our contact page. We will get back to you to discuss your requirements in more detail.

Instructions

How long should I reheat my cookies?

To easily heat up your cookie, place it on a plate in the microwave for 20-30 seconds. Alternatively, you can opt to warm it in a preheated oven on a tray for a few minutes. If you're a fan of your air fryer, go ahead and give it a try – pop your cookie in there for a few minutes to warm it up.

How do I store my cookies?

Our cookies are best consumed within a week.  If you don’t think you will eat them all in this time, we recommend that you wrap individual cookies tightly and freeze for up to 6 months.